This agreement governs all aspects of the interaction between customers and the stawkibet.com platform. By creating an account, you confirm your consent to every clause of this document. If any provisions raise questions or disagreement, refrain from registering until they are resolved.
Legal status of the platform
The operating company runs its business under a licence issued by an online gambling regulator. The licence number and regulator details are shown at the bottom of the site. The platform operates in accordance with the laws of its jurisdiction of registration and complies with international gaming industry standards.
The services are intended for entertainment purposes only. Gambling is not a way to earn money, and the operator does not guarantee any profit.
Access to the service
Registration is open to individuals who meet all of the following conditions:
- Aged at least eighteen or the other age of majority in your place of residence
- Full legal capacity
- Being outside jurisdictions where online gambling is prohibited
- No current restrictions on participating in gambling
Certain categories of people are subject to additional restrictions: gambling industry employees, professional athletes with regard to their own sport, and individuals who have voluntarily added themselves to operators' exclusion lists.
Creating an account
The registration form requires personal details: surname and first name as in your documents, date of birth, place of residence, contact phone number and email address. Providing false information is not allowed and leads to consequences up to and including blocking of the profile.
The one-account rule is absolute. One person — one profile. Detection of linked accounts leads to the closure of all duplicates, with possible confiscation of funds and cancellation of winnings.
The security of login credentials is the client's responsibility. We strongly recommend enabling two-factor authentication and not sharing access details with third parties.
Identity verification
Regulatory rules require the operator to verify customers' identity. Verification is initiated on the first withdrawal request or earlier — if there are grounds for it.
List of documents:
- Proof of identity — passport, ID card, photo driving licence
- Proof of address — a utility bill, bank statement or letter from a government authority no older than ninety days
- Payment method verification — on request
Verification takes up to three business days. Low-quality images are rejected. Payouts are suspended until the procedure is successfully completed.
Balance top-up
Deposits are made through the payment methods available in the cashier section of your account. The list of methods, limits and fees is shown directly in the interface. Most deposits are credited instantly; bank transfers may take up to several business days to process.
Funds may be deposited only from the client's own accounts and cards. Using someone else's payment details is strictly prohibited.
Withdrawals
Payouts are sent to the same method used for the deposit. If this is technically impossible, an alternative method is agreed.
Estimated processing times:
- E-wallets — up to 24 hours
- Bank cards — three to five business days
- Cryptocurrencies: up to 24 hours
- Bank transfers — up to five business days
Large amounts may be subject to additional source-of-funds checks as part of anti-money laundering procedures.
Terms of bonus programmes
Bonuses are granted in accordance with the rules of specific promotions. Standard parameters: wagering requirement (wager), validity period, and restrictions on bets and games. Detailed terms are published on the page of the relevant offer.
Accepting a bonus means agreeing to its rules. Breaching the wagering conditions results in the bonus funds and any winnings from them being cancelled. You can decline a bonus before activation without consequences.
Prohibited actions
The following are considered breaches of the agreement:
- Running multiple accounts
- Using someone else's payment methods
- Use of bots, scripts or automation software
- Exploiting bugs and system errors
- Coordinating actions with other users to gain an advantage
- Laundering of funds of dubious origin
- Forgery of documents
Sanctions: account suspension, confiscation of the balance and disclosure of information to the competent authorities if there are signs of a crime.
Operator guarantees
The company undertakes to ensure:
- Fair gameplay through a certified RNG
- Personal data privacy
- Timely payouts as long as the customer breaks no rules
- A 24/7 support service
The operator is not liable for interruptions caused by maintenance or force majeure.
Dispute resolution
Complaints are sent to the support team. If the response is unsatisfactory, the matter is escalated to customer service management. Once internal procedures are exhausted, you can turn to an external arbitrator or the regulator that issued the licence.
Agreement updates
The operator has the right to change the terms of the agreement. Users are notified of significant changes at least two weeks in advance. Continued use of the service after the specified date constitutes acceptance of the new version. If you disagree, you should close your account and withdraw your balance before the changes take effect.
Termination of the agreement
The client may request closure of their account at any time via support. Before doing so, available funds must be withdrawn and any active bonuses completed. The operator may also terminate the agreement if violations are detected, with corresponding consequences for the balance.
